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MySurvey Terms and Conditions

MySurvey Membership Terms and Conditions

These MySurvey Membership Terms and Conditions govern your membership of the MySurvey.com Panel. You should also read the MySurvey Privacy Policy, the MySurvey Rewards Program Rules and the MySurvey Website Terms and Conditions, all of which form a part of this agreement.

  1. MEMBERSHIP OF THE PANEL

    1. The MySurvey.com panel ("MySurvey") is run by Lightspeed, LLC ("Lightspeed"). Lightspeed can be contacted by emailing carol@mysurvey.com.
    2. Membership of the panel is open only to residents of the USA (all States) who are 16 years of age or over. Employees of Lightspeed, its parent company, subsidiaries and affiliates and suppliers connected in any way to the operation of MySurvey's Website and their immediate family are not eligible to participate in any surveys. Members children may only participate in surveys and sweepstakes with their parent or guardian's consent, under their parent or guardian's supervision, and through their parent's account.
    3. Membership to the panel is free. Membership is personal to you, and is not transferable.
    4. You may only join the panel once. Lightspeed reserves the right to refuse any membership applications.
    5. Membership of the panel entitles you to various incentives, including, but not restricted to, sweepstakes and the MySurvey Points Program. Refer to the MySurvey's Official Promotion Rules which forms part of these Membership Terms and Conditions for related terms and conditions. Additional terms and conditions may also apply to these incentives and you should monitor the Website from time to time for details. Details of promotions may also be emailed directly to you.
    6. Lightspeed shall not be liable for any losses, costs or expenses, howsoever caused, arising out of your membership of the panel (including indirect, special, collateral, punitive, consequential or incidental losses or damages).
  2. YOUR DETAILS

    1. You will be asked to provide a personal email address and a password in order to register with the panel. You must not disclose your password to anyone else, and you are responsible for keeping it safe. Lightspeed will not be liable for any unauthorized use of your account, which includes unauthorized use of your email address and password.
    2. You will be responsible for ensuring that any and all details (including your email address) held about you by Lightspeed are kept up to date and are correct.
    3. You undertake that all information you give as a panel member will be true and accurate, and will not be false or misleading.
    4. By submitting your application to become a member of the panel, you consent to Lightspeed holding, storing and processing your personal data. Refer to MySurvey's Privacy Policy which forms part of these MySurvey Membership Terms and Conditions for related privacy and data protection policies.
  3. THE WEBSITE

    1. The panel, the Points Program and the information, products and services found on the Website are subject to change at any time, without notice or liability.
    2. The views and opinions contained on the MySurvey Website ("Website") are not necessarily those of Lightspeed. The terms governing your use of the Website are set out in the MySurvey Website Terms and Conditions. Your use of the Website constitutes your agreement to be bound by the MySurvey Website Terms and Conditions. If you do not agree to the MySurvey Website Terms and Conditions, you may not access or otherwise use the Website.
  4. TERMINATION

    1. Lightspeed may terminate your membership immediately if one of the following events occurs.
      1. you breach any of these Terms and Conditions (including any terms found in the MySurvey Privacy Policy, MySurvey Official Promotion Rules and MySurvey Website Terms and Conditions); or
      2. you misuse your membership of the panel or use it for any improper purpose; or
      3. Lightspeed's right to process and use information which is necessary to run the panel is legally withdrawn, by law or otherwise; or
      4. you have not accessed the website for a period of three months or more.
    2. Lightspeed may also terminate your membership immediately without specifying a reason or prejudice.
    3. You may terminate your membership of the panel immediately by sending an email with the subject line "Remove me" to MySurvey at carol@mysurvey.com.
    4. If your membership of the panel is terminated, for whatever reason, all of your entries into the MySurvey Points Program, sweepstakes or any other incentive programs run by Lightspeed will also be cancelled.
  5. CHANGES TO THESE TERMS AND CONDITIONS

    1. All information on the Website is subject to change without notice and without liability
    2. Lightspeed reserves the right to change, add or remove terms from these Membership Terms and Conditions. Lightspeed shall notify you of any changes, additions or removal of terms by posting an announcement on the Website. You should check the Website and this page frequently for such changes. Your continued accessing or use of the Website constitutes your acceptance of any such changes, additions or removal of terms.
  6. COMMUNICATION

    1. Any communication or notices to be given under these Terms and Conditions shall be by email.
    2. You may contact Lightspeed and MySurvey by emailing carol@mysurvey.com.
    3. Communications and notices under these MySurvey Membership Terms and Conditions shall be effective and deemed delivered immediately if sent by email to the last known email address of the other party.
  7. JURISDICTION

    1. Save where these MySurvey Membership Terms and Conditions have been varied by Lightspeed in writing, these MySurvey Membership Terms and Conditions, the MySurvey Privacy Policy, the MySurvey Rewards Program Rules and the MySurvey Website Terms and Conditions constitute the entire agreement between you and Lightspeed regarding your membership in the MySurvey.com Panel.
    2. These MySurvey Membership Terms and Conditions and any claim or matter arising under or in connection therewith shall be governed by the laws of the State of New York, USA, excluding conflicts of law principles.
    3. The parties irrevocably agree to submit to the exclusive jurisdiction and the venue for any action brought, shall be the courts sitting in the State of New York, USA.
  8. LAST UPDATE

    1. These terms were last updated on the 22nd April 2014

MySurvey Website Terms and Conditions

These MySurvey Website Terms and Conditions govern your use of this website ("Website"). By using or accessing the Website, you agree to be bound by these provisions. If you do not agree to these MySurvey Website Terms and Conditions, you may not access or otherwise use the Website.

  1. MAINTENANCE OF THE WEBSITE

    1. The Website is maintained by Lightspeed, LLC ("Lightspeed"). The Website is primarily used by members of the MySurvey.com Panel ("MySurvey").
    2. The Website is hosted in the USA or on the Cloud, via the cloud computing services currently provided by Amazon Web Services, Inc. ("Amazon"), and all data and information related to the Website will be held there. The Amazon cloud services are provided to Lightspeed subject to Amazon's standard Web Services Customer Agreement; the terms of which can be accessed at: http://aws.amazon.com/agreement/.
  2. USE OF THE WEBSITE

    1. You may access and use the Website pursuant to these MySurvey Website Terms and Conditions solely for your personal and non-commercial use. Any use contrary to these MySurvey Website Terms and Conditions requires the prior written consent of Lightspeed.
    2. You may access the Website anonymously as a visitor, and will not be required to provide personal information. However, in order to access certain services and content on the Website, such as surveys, you are required to register as a member of the MySurvey.com Panel.
  3. UNAUTHORISED USE OF THE WEBSITE

    1. You may not use spiders, robots or other automated data mining technique to catalogue, download, store or otherwise reproduce or distribute content available on the Website or to manipulate the results of any activity carried out on the Website including, but not limited to, surveys and sweepstakes.
    2. You may not take any action to interfere with the Website or any other user's use of it, including, but not limited to, overloading, "flooding", "mail bombing" or "crashing" the Website.
    3. You may not send unsolicited emails, including promotions or advertisements, through the Website.
    4. You may not forge or hide your true identity in any postings or emails.
    5. You may not post on the Website any material which is threatening, libelous, defamatory, obscene or could otherwise violate any law. Lightspeed will fully cooperate with any law enforcement authorities or court order requesting or directing the disclosure of the identity of anyone who posts such material.
    6. You may not frame portions of the Website within any other website, alter the appearance of the Website or establish links from any other website to the Website other than to the home page.
  4. INTELLECTUAL PROPERTY

    1. All pages and content within or linking to the Website including, but not limited to, text, graphics, audio, video, photographs, surveys, questionnaires, image or video or any other media documents displayed in a survey and logos are proprietary and the intellectual property of, or are authorized for use by, Lightspeed and its licensors, partners, clients and affiliates. This includes all trademarks, copyrights, patents and confidential information.
    2. Except as expressly permitted by these MySurvey Website Terms and Conditions or by Lightspeed in writing, you may not copy, reproduce, modify, republish, display, upload, post, transmit or distribute in any way any content of the Website.
    3. Breaching this rule would expose you to the immediate termination of your membership in line with clause 4.1.a of the MySurvey Membership Terms and Conditions. Lightspeed, its licensors, partners, clients or affiliates also reserve the right to take any legal action and obtain any provisional remedies that maybe available, under applicable law from courts of competent jurisdiction.
  5. THIRD PARTY WEBSITES

    1. The Website may contain
      1. links to other websites not maintained by Lightspeed, and
      2. information about products and services offered by third parties.
        Lightspeed does not independently verify the business practices of such third parties and makes no warranties on their behalf. The availability of any link or reference to any third party shall in no way constitute an endorsement by Lightspeed of that third party.
        You should read the terms and conditions of any such website you visit.
    2. Any software that may be downloaded from a website operated by a third party is the responsibility of that third party. Lightspeed accepts no liability for any loss or damage caused by viruses or otherwise arising as a result of you downloading such software.
  6. INFORMATION ON THE WEBSITE

    1. The information contained on the Website is intended for general information purposes only. Lightspeed accepts no liability for the accuracy or completeness of information contained on the Website.
    2. The views and opinions expressed on the Website are not necessarily those of Lightspeed.
  7. PRIVACY

    1. Lightspeed takes your privacy very seriously. For further information on how Lightspeed uses information collected from you, please refer to the MySurvey Privacy Policy.
  8. COMMUNICATIONS WITH LIGHTSPEED

    1. Any communication or material you send to Lightspeed, except for your personal information, including questions, comments, panel responses and suggestions, shall be treated as non-confidential and non-proprietary.
    2. Except to the extent that it is covered by the MySurvey Privacy Policy, any such information may be used by Lightspeed for any purpose including reproduction and publication.
    3. You expressly authorize Lightspeed to use any ideas, concepts, know-how or techniques contained in any communication for any purpose without compensation.
  9. CHANGES

    1. All information on the Website is subject to change without notice and without liability.
    2. Lightspeed reserves the right to change, add or remove terms from these Website Terms and Conditions. Lightspeed shall notify you of any changes, additions or removal of terms by posting an announcement on the Website. You should check the Website and this page frequently for such changes. Your continued accessing or use of the Website constitutes your acceptance of any such changes, additions or removal of terms.
  10. JURISDICTION

    1. Save where these MySurvey Website Terms and Conditions have been varied by Lightspeed in writing, these MySurvey Website Terms and Conditions, the MySurvey Privacy Policy, the MySurvey Rewards Program Rules and the MySurvey Membership Terms and Conditions constitute the entire agreement between you and Lightspeed regarding your use of the Website.
    2. These MySurvey Website Terms and Conditions and any claim or matter arising under or in connection therewith shall be governed by the laws of the State of New York, USA, excluding conflicts of law principles.
    3. The parties irrevocably agree to submit to the exclusive jurisdiction and the venue for any action brought, shall be the courts sitting in the State of New York, USA.
  11. CONTACT

    1. If you have any questions regarding these MySurvey Website Terms and Conditions, please contact Lightspeed and MySurvey by emailing carol@mysurvey.com.
  12. LAST UPDATE

    1. These terms were last updated on the 22nd April 2014

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